Universal Credit is apparently meant to be rolled out in October 2013…. Well, that’s if they can get the IT together ‘cos at the moment it looks like a complete fiasco. Where to begin to explain this doomed IT adventure? That really should read £2.2bn doomed IT adventure…
- Rumours that IT contractors have walked off the project.
- To lose one Universal credit programme director may be regarded as a misfortune but to lose both in a space of 4 months looks like carelessness.
- When Universal Credit rolls out next month in Manchester and Cheshire.. the calculations will be done using spreadsheets. Well, I suppose that’s one up from using a quill!
Indeed this looks like one almighty train wreck… an almighty expensive train wreck of £2.2bn.
Scott Mckinven, financial inclusion manager at Affinity Sutton Housing Association, said there are concerns that many residents will be unable to access the internet to receive welfare payments.
“We are finding a lot of residents can’t afford to get online, their phone lines are not active, which cost £100 to activate and then there are the line rental fees, when all they want to do is use broadband for £3-£4 per month.”
He added the body was finding it difficult to get a full-picture of who will be affected because local authorities have different approaches to data sharing. “The data sharing side is complex. Some local authorities share data happily, while others won’t. How can we work with [them] if [they] won’t give us the data,” he said.
But it seems like the DWP have got their heads firmly in the sand when they state, the programme will be delivered on time and on budget.
I’ll see it to believe. Watch this space for further trials, tribulations and trouble….no doubt.